Privacy Policy

Last updated: April 1st, 2026

At Synebra (part of ENIN BV), we value your privacy and handle personal data with care and transparency. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under applicable privacy laws, including the GDPR.

1. Data Controller

ENIN BV
Meersstraat 43
9000 Gent
Belgium
BE0808506381

Contact person: Stefan Seghers
Email: synebra@enin.be

2. What Personal Data We Process

2.1 Information You Provide Voluntarily

When you contact us through our website, forms, or email, we may collect:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• Message or inquiry content

2.2 Information Collected Automatically

When you visit our website, certain technical and usage-related information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and website interactions
• Language preferences
• General analytics and performance data

This information helps us maintain website security, performance, and usability.

3. Why We Process Personal Data

A. Communication and Support

To respond to inquiries, requests, or business communications.

B. Website Functionality and Security

To ensure our website operates correctly, securely, and efficiently.

C. Analytics and Improvement

To understand how visitors use our website and improve user experience, performance, and content.

D. Multilingual Website Experience

To display the appropriate language version of our website based on your preferences or browser settings.

4. Legal Basis for Processing

Depending on the context, we process personal data based on:

• Performance of a contract or pre-contractual steps
• Legitimate interest (such as website security and operational functionality)
• Consent, where legally required

Providing consent through a website form does not automatically imply consent for marketing communications or non-essential tracking technologies.

5. Sharing of Personal Data

We only share personal data when necessary for operational, technical, or legal purposes.

This may include trusted service providers such as:

• Website hosting providers
• Cloud infrastructure providers
• Analytics or communication tools

These parties process data only on our behalf and under appropriate contractual safeguards.

6. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA), including in the United States.

Where applicable, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We do not retain personal data longer than necessary for the purposes described in this policy.

General retention principles include:

• Contact inquiries: retained as long as necessary to handle the request and follow-up communication
• Technical and security logs: retained according to operational and security requirements
• Legal obligations: retained where required by applicable laws or regulations

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

This includes secure hosting infrastructure, access controls, and platform-level security measures provided by our service partners.

9. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based on consent

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be available on our website with the updated revision date shown at the top.