Where work slows down
Pinpoint process bottlenecks.
During the interview employees describe where they get stuck based on the tasks they perform daily. We uncover the operational friction that reduces productivity.
We surface where people get stuck
Find and automate the friction that is slowing down your business.
Your employees know exactly where time is being wasted. We help you uncover it. Using AI-led interviews, we speak with your teams at scale to identify process bottlenecks, manual work, hidden workarounds and automation opportunities. The result? A clear roadmap showing where to focus first, what to automate and where you'll create the biggest impact.
- Remove friction
- Increase productivity
- Make work easier
What you uncover
Friction your teams feel, mapped into automation opportunities they will love.
Hidden ways of working
Reveal workarounds and manual effort.
When processes don't support the business, people create their own solutions. We surface duplicate work and informal fixes that often remain invisible to leadership.
Focus on what matters
Prioritize for team impact.
You receive a structured list of automation opportunities based on how work actually gets done. Your teams will love the solutions we identify.
Need more depth? We can combine employee interview findings with your existing process documentation. This allows us to compare documented processes with reality, identify gaps and deliver a more comprehensive process improvement and automation assessment.
How it works
Parallel AI interviews. Fast insights. No extra complexity for your teams.
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Step 1
Select who we interview
Choose a department, business unit, specific team or your entire organization. We align on roles, languages and timing so participation stays lightweight and low effort for your teams.
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Step 2
Run AI-led interviews in parallel
Each person completes two short AI-led interviews. Because interviews run in parallel, we can gather insights from dozens of employees in a fraction of the time required for traditional workshops and consulting projects.
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Step 3
Turn conversations into insights
Every interview is transcribed, translated, summarized and analyzed to identify bottlenecks, manual work, hidden workarounds and automation opportunities across the organization.
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Step 4
Receive your automation roadmap
You receive an executive-ready summary of findings that will help you build a practical roadmap for process improvement and automation. Everything is grounded in how work actually happens today.
No vendor lock-in. No long-term contracts. No hidden fees.
Find your next automation wins for a fixed €1.500 or €2.000.
Both packages include AI-led interviews, transcription, translation, analysis and structured delivery.
Starter scan
€1.500
- Up to 25 employee interviews
- Two short AI-led conversations of 10 minutes each per participant
- Process friction analysis
- Automation opportunity identification
- Executive summary
Ideal for a single department or pilot team. A fast way to validate where productivity improvements and automation can create value.
No hidden fees. Parallel interviews for fast delivery.
Get startedMost popular
Broader scan
€2.000
- Up to 50 employee interviews
- Two short AI-led conversations of 10 minutes each per participant
- Process friction analysis
- Automation opportunity identification
- Executive summary
Run across multiple teams or a wider slice of the organization. Ideal for organizations looking to assess automation opportunities across a broader part of the business.
No hidden fees. Parallel interviews for fast delivery.
Get startedBeyond a report or PDF.
The interviews become a reusable knowledge base for your organization.
Instant access to insights
Explore findings through chat
Access the interviews through an AI-powered chat interface. Leaders and operational teams can explore the findings without reading lengthy reports.
Plug into Copilot, ChatGPT or Claude
Ready for your AI stack
Your friction scan can become the first building block of a broader organizational knowledge layer. You can plug the interview insights into your existing AI stack using our API, SDK or MCP.
Living enterprise knowledge
Plug insights into your wiki
AI-led interviews are a great way to document knowledge. Most legacy knowledge bases like Confluence or Sharepoint are very manual and require a lot of effort to keep up to date. Re-use the interviews to build a wiki that is always up to date.
Did you know? Most assessments end with a report. We go beyond that. Ours leaves you with a reusable knowledge foundation for process improvement, automation and AI. You can use it to build your own tools.
GDPR compliant
EU AI Act conform
EU data storage
Mistral EU-first LLMs
Privacy by design
Want to see where friction is hiding in your teams?
A process friction scan is the fastest way to walk away with automation opportunities based on input from your teams. Get in touch to set it up.
Book your friction scan